Empathy over efficiency: How human-centered design is transforming AI
In the rapidly evolving field of artificial intelligence that is increasingly complex and opaque, the design of AI systems has traditionally been driven by technical prowess and algorithmic efficiency. However, a significant shift is underway—one that prioritizes human-centered design principles. This evolution marks a transition from a purely technical focus to one that places empathy and user experience at the forefront of AI system development.
